How to Create/Remove a Teacher Account in Admin Hub

Note: This article is about a new Edrolo feature coming soon 🎁

You can assign teachers to a class, or remove them, from your school's Admin Hub. A class can have more than one teacher.

Who can do this: school administrators with Admin Hub access.

Before you start: the teacher needs an Edrolo user account on your school first. If you can't find them when searching, add them under Users → Add a new user, then come back to the class.

Who this is for:

• School admins and leaders with Admin Hub access
• Heads of Department and Edrolo Coordinators can manage any class at their school. Teacher access may be expanded in future releases

What you can do in Class Management:

• Search for a class by name or code
• Add or remove teachers from a class
• View and move students between classes
• Review class details such as subject, year level and enrolment counts

👉 For a quick orientation to Admin Hub navigation→Admin Hub: Overview and Navigation

Find the class

1. On your Admin Hub Dashboard, click Manage classes.
2. Type the class code into the search bar and press Enter. 
   • Searching part of a code works — for example, 11B shows 11BIO 1, 11BIO 2 and 11BIO 3. You can also use Filters if you're not sure of the exact code.
3. Click the class code in the list to open the class
   • The class page shows the teachers currently assigned (just under the class name), the subject, and the students in the class.

Add a teacher

1. Click the ⋮ (three dots) button at the top right of the class page.
2. Click Manage teachers.
3. Search for the teacher by name or email address.
4. Click the teacher in the list of available teachers to add them to the class.

You'll see a "Teacher assigned successfully" message, and the teacher's name will appear with the other teachers under the class name. They'll be able to see the class in their Teacher Home straight away.

Adding a teacher doesn't remove anyone else — if you're replacing a teacher, remove the previous one using the steps below.

Creating a teacher or staff member

1. Open the Users page

From your Admin Hub dashboard, click Add a new user under Quick actions.

You can also get there any time by clicking Users in the left-hand menu.

2. Make sure the Staff tab is selected

At the top of the Users page there are two tabs: Staff and Students. Check that Staff is selected.

3. Click + Add staff

You'll find this button above the table on the right-hand side. A window opens where you can enter the new person's details.

4. Enter their details

Fill in:

• First name
• Last name
• Email address — use their school email address. This is where their invitation is sent, and it becomes the email they log in with.

5. Choose their role

Select one role. This controls what they can see and do in Edrolo:

If you choose Head of department, an extra Select a faculty dropdown appears. Choose the faculty they oversee — this sets which classes they can supervise.

A few things worth knowing:

• You can only choose one role per person.
• Admin users can add and remove other users, including other admins — so only give this to people who need it.
• You can change someone's role later. Find them in the Users list, click the ⋮ menu in the Actions column, and choose Edit.

6. Click Save changes

Edrolo sends a verification email to the address you entered. The new user clicks the link in that email to set their password and activate their account.

Until they do, their row in the Users list shows a Pending note under their email address. If you entered the wrong address, click Cancel next to Pending and add them again with the correct one.

If they didn't receive the invitation

1. Ask them to check their junk or spam folder.
2. In the Users list, click the ⋮ menu in the Actions column for that person and choose Re-send invitation.
3. If it still doesn't arrive, your IT team may need to allow email from Edrolo. Contact Edrolo support and we'll provide the details they need.

Remove a teacher

1. On the class page, find the teacher's name listed under the class title.
2. Click the × next to their name.
3. Check the name in the confirmation message, then click Remove teacher.

The teacher will no longer see that class or its students. Their Edrolo account stays active, and they keep any other classes they're assigned to.

Important: keep your timetabling system up to date

If your school syncs classes from a timetabling system, make the same change there as well.

Changes you make by hand in the Admin Hub will be overwritten at your next timetable sync. So if you add or remove a teacher here, update your timetabling system too — otherwise the sync will put things back the way they were

Class details you can review:

• Class name and code
• Assigned teachers
• Student count and enrolments
• Subject and year level metadata
• Last sync time when using an integration.

Permissions at a glance:

• Edrolo Coordinators and Heads of Department: Can view and edit any class at their school in this release
• Teachers: View any class. Currently cannot edit. This access may be added later, scoped to their own classes

FAQs:

• What happens if the teacher I want to add doesn't appear in search?
  • Ensure the staff account exists and is active. If not, create or reactivate the staff account in Admin Hub, then try again.
• Can I assign different teacher roles within a class?
  • Not in the initial release. Role differentiation inside a class is planned for future iterations.
• Will manual changes be overwritten by integrations?
  • Yes. When a Timetable integration is ‘Active’ please make sure any changes are also reflected in your source timetable to avoid conflicts. When Timetable integration is Paused or Inactive - for example during the setup period for a forthcoming academic year - changes will not be overwritten. However it’s always best to keep the source timetable up to date.

Best practice tips:

• Use Search first to avoid editing the wrong class.
• Review “confirmations and warnings” before applying changes to avoid unintended updates.

Need more support?

If you have any questions, please feel free to contact us at help@edrolo.com.au and our friendly Customer Care team will be happy to help.