You can update the password used to log in to your Edrolo account once you have completed your initial account activation. If you haven't logged in to Edrolo for the first time, check our How do I Log In? article
Important Note for Single Sign-On (SSO) Users: If your school uses Single Sign-On (SSO) to log in to Edrolo without a separate Edrolo password, the steps below do not apply to you. You will need to update your password directly through your school network or Department of Education portal.
How to change your password (Logged in)
Once logged in to your Edrolo account, navigate to your profile settings using either of these options:
Go directly to app.edrolo.com/account/profile
Click your name in the bottom-left corner of your home screen and select Profile.
On the My Details page:
Enter your new password.
Double-check the spelling to ensure there are no typos.
Click the blue Update password button to finalise.
How to change your password (Not logged in)
If you cannot log in, you can reset your password anytime at edrolo.com.au/account/password/reset/
For step-by-step instructions, check out our I have forgotten my password article.
Alternatively, email our Customer Care team at help@edrolo.com.au from the email address currently registered to your account and include:
Your first and last name
Your current (registered) email address
Please note: If you contact us from an email address that is not currently linked to your account, you will be asked to verify your identity before any changes can be made.
Need more support?
If you have any questions or experience trouble accessing your account, contact our Customer Care team at help@edrolo.com.au