To make the payment process fast and easy, if your school is using payment portal, a school administrator can now send secure payment links directly to a parent’s email address.
This is a better solution for parents who are having trouble logging into their child’s account or need a quick way to complete a transaction.
How to send a link:
- Log in to your admin hub.
- In the side navigation menu, select Users.
- Search for the specific student and click ••• under Actions.
- Select Send payment link.
- Enter the parent’s email address and click Send payment link.
Important things to know:
- No Login Required: Parents do not need to log in their children’s account to use this link.
- 72-Hour Expiration: For security purposes, these links will expire 72 hours after being sent. If the link expires, you will need to follow the steps above to generate a new one.
Need more support?
If you have any questions, please feel free to contact us at help@edrolo.com.au and our friendly Customer Care team will be happy to help.