Reminder Letter for Payment Portal Collections

To help ensure families complete their Edrolo payments on time and avoid getting locked out of their resources, we've created a ready-to-use email template for you. 

This template provides a clear reminder for parents and carers about the payment deadline, highlights the benefits of Edrolo, and includes instructions for making a payment on the Payment Portal. 

You can copy the message below to suit your school’s needs: 

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Dear Parents/Carers

This is a reminder to complete your child’s Edrolo payment via the Edrolo Payment Portal by 17th March to ensure uninterrupted access.

We use Edrolo as an essential learning resource, providing teacher-presented video lessons, practice questions, and exam support. Students who completed 100 study sessions on Edrolo achieved an 80% average accuracy, showing a 13% improvement in their understanding.

How to Pay:

  1. Visit our school’s Edrolo Payment Portal via your child’s Edrolo account
  2. Follow the payment instructions outlined here.
  3. Complete payment as soon as possible to ensure your child has full access to Edrolo’s resources.

For any payment issues, please contact help@edrolo.com.au or 1300 337 656.

Thank you for your prompt attention.

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For further information to share with parents and carers about the Edrolo Payment Portal, you can visit this section of our Help Centre. 

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