In order for students and teachers to access Edrolo's online video lessons and interactive content via our web application, School IT Departments should follow the steps below.
Please note that failure to update these settings may result in limited access, video playback issues, or technical disruptions for your users.
1. Allow list the following domains through your firewall:
- .app.edrolo.com
- .edrolo.com.au
- .akamaihd.net
- .google-analytics.com
- .newrelic.com
- .nr-data.net
- .segment.com
- .segment.io
- .sentry-cdn.com
- .wistia.com
- .wistia.net
- .zopim.com
- cloud.typography.com
2. Allow list the following on your email server and any associated third-party spam filters:
- app.edrolo.com
- edrolo.com.au
3. Exclude the following domains from any traffic shaping or student download limits:
- .app.edrolo.com
- .edrolo.com.au
- .wistia.com
4. Review the following Proxy and SSL Inspection Settings:
- SNI Support: Check that your proxy supports Server Name Indication (SNI). If your school uses a proxy that performs SSL inspection but does not support SNI, your students may experience problems. The solution is to exclude media.edrolo.com.au from SSL inspection.
- Netbox Blue: If your school uses Netbox Blue, tick the "Amazon Cloudfront" checkbox to exclude it from HTTPS inspection.
Need help?
If your IT team has questions regarding these changes, please reach out to our Edrolo Customer Care Team at help@edrolo.com.au.